Privacy policy

Last Updated: March 1, 2025

Thank you for choosing LoveBraslet - Couple Gift Store ("we", "us", "our"). We are committed to protecting your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

We may collect and process the following types of personal information:

  • Contact Information (Name, email address, phone number, physical address)
  • Payment Information (Credit card details, PayPal account details, billing address)
  • Account Information (Username, password, security details)
  • Order and Transaction Information (Purchase history, shipping details)
  • Customer Support Communications (Messages, inquiries, reviews)
  • Usage Data (IP address, browser type, device information, browsing history, cookies)
  • Marketing Preferences (Opt-in status for promotional emails, preferences for receiving offers)

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To provide customer support
  • To improve our services and personalize your experience
  • To communicate with you regarding your purchases and updates
  • To detect and prevent fraud
  • To comply with legal obligations
  • For marketing and promotional purposes, where permitted by law

3. How We Protect Your Information

We implement technical and organizational security measures to protect your data from unauthorized access, misuse, and loss. These include:

  • Encryption during data transmission
  • Secure storage of payment details (handled by trusted third-party payment processors)
  • Access restrictions to personal data
  • Regular security audits and updates

4. Sharing Your Information

We do not sell your personal data. However, we may share your information in the following cases:

  • With Service Providers (e.g., payment processors, shipping carriers, IT providers)
  • For Legal Compliance (When required by law enforcement or regulatory authorities)
  • With Business Partners (For advertising and marketing with your consent)
  • In Business Transfers (If we undergo a merger, acquisition, or sale of assets)

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve our website experience and collect analytics. You can manage your cookie preferences through your browser settings. Our website recognizes the Global Privacy Control (GPC) signal to opt out of certain tracking and targeted advertising.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access - Request a copy of your personal information
  • Right to Rectification - Correct inaccuracies in your personal data
  • Right to Deletion - Request the deletion of your personal information
  • Right to Restrict Processing - Limit how we use your personal data
  • Right to Data Portability - Receive your data in a structured format
  • Right to Object - Object to processing for marketing or other purposes
  • Right to Withdraw Consent - Withdraw consent where processing is based on consent
  • Right to Lodge a Complaint - File a complaint with a data protection authority

To exercise your rights, please contact us at contact@lovebraslet.com.

7. International Data Transfers

If we transfer your data outside the EU/EEA, we ensure appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

8. Children's Data

Our services are not intended for children under 16. If we become aware of unauthorized data collection from minors, we will delete such information promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal changes or business practices. We encourage you to review it periodically.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

LoveBraslet - Couple Gift Store
pr. P. Konyushkevycha, 1, Sambir, 81400, Ukraine
Email: contact@lovebraslet.com